Resume

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Information Systems & Technology student (cybersecurity concentration) at Cal State San Bernardino, U.S. Army veteran, and builder. I run a production-style homelab, red-team and blue-team lab work, and support veteran students at the campus Veterans Success Center. Fluent in English and Spanish, proficient in German.

jruggles656@gmail.com · Beaumont, California

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Highlights

Secret clearance

Obtained and maintained a U.S. government Secret security clearance, handling sensitive information in high-security environments.

$20M in assets

Managed and maintained heavy equipment valued at over $20 million in the U.S. Army with 100% accountability and operational readiness.

AI in production

Built and deployed AI-powered services in enterprise environments: LLM chatbots, agentic workflows, and AI-driven penetration testing with OpenClaw. Uses Claude and ChatGPT to accelerate infrastructure builds, scripting, and hardening.

Three languages

Fluent English and Spanish, proficient German, used daily in customer-facing and leadership roles at home and overseas.

Experience

Jan 2024 – Present

Paraprofessional

Veterans Success Center, Cal State San Bernardino · San Bernardino, CA

Support veteran and military-connected students with benefits navigation (Post-9/11 GI Bill, VR&E, DEA Chapter 35, CalVet, MCS) and event coordination, in English and Spanish.
Design flyers, decks, and social posts and maintain brand standards in Lightroom, Illustrator, and Photoshop.
Coordinate workshops and employer outreach events: rooms, IT, sign-ins, and post-event recaps.
Triage walk-ins, calls, and email; resolve routine issues at first contact.

Jul 2014 – Aug 2017

Manager

Hohenfels Theatre (Department of Defense contractor) · Hohenfels, Germany

Managed and recorded daily revenue of up to $11,000 and $500,000 in equipment and product.
Supervised staff, ran inventory and ordering, and handled opening and closing procedures.
Served customers in English, Spanish, and German.

Mar 2010 – Jul 2014

Team Leader (Manager)

U.S. Army · Hohenfels, Germany

Supervised a 10-person team and led cross-functional training.
Maintained $20 million in heavy equipment with a 100% maintenance record.
Managed sensitive equipment under strict security protocols; delivered targets ahead of schedule under pressure.

2006 – 2009, 2018 – 2020

Delivery Driver / Manager

Domino's Pizza · Beaumont & Banning, CA

Handled daily cash with zero shortages, opening and closing procedures, and route planning.
Maintained $100,000 in equipment; bilingual customer service.